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Business of Law

Expert Advice, Tech, Tech for Lawyers

Internet Investigations for Effective Discovery

A few clicks of the computer can yield a treasure trove of information about a party or key witness.

By Alexandra Hamilton | July 2017

Expert Advice, Law Office Management

Small Firm Partnership: Making it Work

A proven recipe for a successful small firm partnership: Talk often and don’t sweat over money.

By Gerald Sauer and Eve Wagner | July 2017

Art of Getting Paid

Fee Complaints: How to Sort the Reasonable From the Unreasonable

Most fee complaints fall into four general categories. Here's an overview and analysis of each type of complaint.

By Frederick Hertz | June 2017

Art of Getting Paid

Responding to Fee-Related Complaints

Here are the core practices that you should follow in your response to a client's complaint about fees.

By Frederick Hertz | March 2017

Art of Getting Paid

When Can You Stop Working for a Client in Arrears?

If a client is in arrears but has an ongoing matter—litigation or otherwise—at some point, you will need to decide when to withdraw representation.

By Frederick Hertz | February 2017

Law Office Management, Tech

How to Create a Sustainable Technology Vision for Your Growing Law Firm

A law firm's technology strategy needs careful long-term planning to grow and thrive.

By Joe Kelly | January 2017

Law Office Management, Tech

How to Implement a Scalable, Long-Term Legal IT Plan

After creating a road map for a law firm’s technology vision, take these three crucial steps to set the plan into motion.

By Joe Kelly | January 2017

Law Office Management, Tech

Is Your Law Firm’s Technology Eroding Your Bottom Line? Here’s How to Prevent It

A reliable assessment process is the first step to ensuring technology will keep pace with your firm’s needs.

By Joe Kelly | January 2017

Art of Getting Paid

When Is It Worth Negotiating a Partial Payment?

Knowing whether to accept a partial payment—and if so, how much of a discount to give—requires a subtle balancing of several factors.

By Frederick Hertz | January 2017

Art of Getting Paid

The Gentle Reminder to Pay Up

When to remind clients about their non-payment, and why such reminders are so important.

By Frederick Hertz | December 2016
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